I help clients transform highly technical information into clear, concise, complete content for their audience. I've worked with clients in banking, transportation, health care, insurance, manufacturing, software development, telecommunications, government and energy.

I'm known to be detailed-oriented and diligent. My excellent writing skills help me to analyze, organize and accurately present information. I have strong interviewing skills and can track down information from various sources.

I learn quickly and work well on my own or as part of a team. Seeing that I'm well organized and highly motivated, you can depend on me to get the job done.

I can produce the following content:

  • Website copy & social media content
  • End user guides & use cases
  • Business process flows
  • Technical security guidelines, standards, & processes
  • Business requirements documents
  • Records management documents
  • Executive summaries
  • Troubleshooting, FAQs, & help
  • Testing and commissioning documents
  • ISO methodology documents
  • Project plans
  • Forms
  • Disaster recovery documents
  • System administration documents
  • Design & functional specifications
  • Installation, operating, & risk management procedures
  • Training materials & presentations
  • Governance documents such as policies
  • Deployment documents & release notes
  • Articles, news messages & press releases
  • Quick reference, glossaries, job aids & indexes
  • Mission statement
  • Job descriptions & succession planning documents

Contact me to book a complimentary appointment to discuss how I can help you succeed in your next project.