To Whom It May Concern:

This letter is my personal recommendation for Giselle Mazurat. I worked with Giselle in the same (IT) department
of the Toronto Transit Commission for almost two years. I found her to be consistently pleasant, tackling all assignments with integrity, dedication and a smile.

Giselle is a take-charge person who is able to present creative ideas and communicate the benefits. She has
successfully developed and upgraded several business critical templates and documents for our organization that have resulted in a more comprehensive and logical business flow.

Though she was an asset to our Client Services section, Giselle Mazurat was also extraordinarily helpful in other areas of the organization. In addition to writing effective IT (including QA-specific) documents, Giselle assumed a
leadership role in process improvement meetings on many occasions, inspiring and motivating other employees.

I highly recommend Giselle Mazurat for employment. She is a team player and would make a great asset to any organization.

Eugene Tchoursine
                                                                                                                  Senior Analyst, Toronto Transit Commission
                                                                                        worked directly with Giselle at Toronto Transit Commission

Giselle is hardworking, dedicated and open-minded. Whether it's operational work, or projects - I highly recommend her!

Eugen Spivak, MBA, PMP
Program Director, CIBC
Worked directly with Giselle at CIBC

Giselle Mazurat is a dedicated technical writer & consultant who is pleasant and professional. She creates technical documentation efficiently. I admire the determined way in which she goes after the answers from Subject Matter Experts. Since I worked with her she has taken a Cisco Network Certification to enhance her technical knowledge. I highly recommend Giselle for any kind of information design project.

Mona Albano
Technical Writer/Technical Editor, Promis Systems
Worked directly with Giselle at Promis Systems

Giselle is the most attentive, detail-oriented technical writer I've ever worked with. I would advise anyone to use her services without question.

Carlo Odoardi, M.Eng.
Independent Management Consultant, The Carlo Odoardi Consulting Network (COCONET) Inc.
was with another company when working with Giselle

Giselle's excellent writing skills capabilities as well as her ability to quickly adapt to different challenges and environments were a huge asset to our project.

Top qualities: Personable, On Time, High Integrity

Fuad Aghabi
Hired Giselle as a Technical Writer

Giselle is a strong technical writer. I placed her with our client who was thrilled with her outgoing personality and professionalism.

Top qualities: Great Results, Personable, Expert

Colin Marcano
Hired Giselle as a Writer/Editor

Giselle is an innovative writer. She is a quick learner and I knew that I could always depend on her getting the job done right and on time. I would recommend Giselle for a wide variety of technical writing positions where she could utilize her analytical and people skills.

Top qualities: Personable, On Time, High Integrity

Wojciech Skoczylas
Hired Giselle as a Writer/Editor

I worked with Giselle at a Canadian bank where we both worked on policies and procedures. She is a diligent worker and a great editor.

Peter T. Davis, Principal, Peter Davis+Associates

Good mentor. Able to quickly assess what needs doing and get down to it. Able to create material not only for end-users, but also administrators and other more advanced readers.

Milan Davidovic, Technical Communicator, Baxter

Top qualities: Great Results, Personable, Expert

Haji Amin
Hired Giselle as a Writer/Editor

Giselle takes the time to understand different sides of the story, and then provides a concise and interesting text. It was great working with her, and I recommend her without reservation.

Marc Dorval, President, ProServeIT Corporation
Was with another company when working with Giselle

Giselle is a dedicated and efficient writer. She can interview Subject Matter Experts on complex topics, and produce documents that are easy to understand.

Michele Marques, Team Lead, Technical Communications, Baxter Corporation
Was Giselle's client